Services

Transteq's CRM practice assists clients to achieve their customer transformation goals easier and faster. Customer retention and the discovery of new prospects are essential to business success. All departments in the organization benefit from seeing an integrated 360 degree view of the customer.

Organizations must first determine a customer strategy and a supporting work plan in order to ensure that customer relationship management implementations are efficient and provide the most returns. The channels between the organization, its customers and business partners must be integrated with the use of technology and improvement and development areas regarding business processes must be determined.

Achieving profitable, organic growth is never simple. Today, however, attracting and keeping profitable customer relationships seems even harder. New industry dynamics, changing customer demographics and outmoded marketing practices present considerable challenges to establishing the loyal customer relationships that are the foundation of growth.

Taking control of the modern business environment with ERP means you can plan and respond effectively and rapidly to the environmental factors affecting your business today and in the future. 's implementation and integration expertise with the best-in-class ERP solutions means your systems will be able to deliver the performance needed for your current revenue targets and future growth.

ERP practice helps transform clients' business by redesigning business processes as well as configuring and implementing best-in-class enterprise applications and technology. Through these services, we apply our extensive skills in process redesign, change management and implementation of enterprise application software. We also support clients' business-transformation requirements by delivering cross-industry and industry-specific applications.

We understand the key challenges faced by ERP implementations of any scale; ability to demonstrate short term ROI, the requirement to remain current despite changes in corporate strategy and shifting focus onto process integration and external collaboration.

A) SAP :

Transteq’s SAP Practice:

Introducing any information technology into an organization presents risk and it is essential that the process is managed effectively to deliver the fastest benefits with least disruption. Whilst individual flair and initiative are highly valued at TRANSTEQ, these must be complemented by a very structured approach.

Our strong project management methodologies ensure that goals are clearly understood, and bring together the resources required to achieve them on time and on budget.

SAP can help your organization gain market share and increase competitive advantage, partner more effectively with customers and vendors, reduce costs, and increase margins. To do so, the implementation must fully support the needs of your business, your users must embrace and understand how to get the most from the new functionality, and you must achieve this while adhering to budgets and project timelines.

To get these results, you can partner with Transteq that is committed to your organizational and information technology goals as you are. We provide the people, skills, experience, and tools to help your organization derive the maximum value from your SAP investment.

Experience—the TRANSTEQ Difference

Our SAP practice provides project guidance, as well as implementation support to the world’s leading companies. Our project planning and business experience, industry knowledge, technical know-how, and the functional expertise helps to ensure on time project delivery with no interruption to your business processes.

Our SAP specialists are business professionals with hands-on R/3 implementation experience. Their real-life experience can ensure that the software meets the expectations set forth by your business.

Our Offerings:

1. Pre-implementation services : Business process analysis, process mapping, gap analysis, project scoping

2. SAP implementation services : At Transteq, we understand the SAP implementation challenges that organization across all industries face. So we follow the below proven methodology to make the implementation a grand success.

• Establishing clear business requirements
• Institutionalizing change management and preparing end users for the change and
• Establishing a core functional team
• Selecting the right infrastructure to meet the requirements of the implemented system
• Establishing a transparent governance model

3.Customized development services : ABAP factory, development of reports and interfaces, conversions and enhancements, testing services.

4.Rollout services : Planning and execution, rollout template definition, localization.

5.Upgrade services : In the present business scenario, the one word which is constant is CHANGE. So it became mandatory for any organization to constantly upgrade their existing technologies to sustain in the ever-changing market. Transteq’s proven methodology ensures that requirements for functional, technical, and strategic business upgrades are met in a timely and cost-effective manner

6.Support services : Help desk setup and management, SLA definition and management, 24x7 production support, performance analysis and optimization, remote system support.

7.SAP Audit Services : Transteq’s SAP Security Audit tells enterprises how their SAP security posture stacks up against industry best practices.

The High level scope of work for an SAP Audit includes the following.

• Total Audit on the Business process cycle
• Identifying the GAPs with respect to the blueprint / existing business process.
• Identifying GAPS with respect to the Best practices recommended.
• Audit the transaction log in terms of any breech with respect to adherence to business process
• Recommendation with respect to the GAPs identified.
• Recommendation in terms of improvisation of Business.

8. SAP Year end activities: Are you looking for a partner who addresses the special requirement for yearend closing? Then Transteq is the right place, who can close the financial year end activities with its deep experience at relatively competitive rates.

Transteq offered the value added services

1. Online training for End users to gain more knowledge on the functionality of SAP.

2. Transteq helped to formulate an SAP helpdesk at the client end.

3. Additional Help for the completion of yearend activities.

4. Setting up of Centralized Master data Maintenance.

5. System audit report with solutions / specific suggestions once in a quarter.

6. Regular audit report in terms of Business process improvisation.

7. Pro active checks & audits to alert the system administration related metrics.

8. With Quantifiable SLAs client’s productivity is improved without affecting their regular business.

B) MS Dynamics :

Microsoft Dynamics Nav:

Microsoft Navision is an integrated business management solution designed for growing mid-market companies that want the freedom to focus on their business. It is ideal for companies looking for one solution they can implement rapidly, learn and use easily, and customize and maintain with minimal disruption to their business.

Navision Standard Modules:

1. Financial Management

2. Purchase & Payables

3. Sales & Receivables

4. Inventory.

Navision Advanced modules

1. Marketing

2. Resource Planning

3. Service Management

4. Human Recourse

5. Business Notification

6. Ecommerce Modules.

Our Solution Approach

Keeping in mind business processes, Transteq has approached the implementation of Microsoft Dynamics solution with a methodology of focused, simple and short. It is ready to implement solution and offers the benefit of reduced time and cost of implementation, at the same time giving the benefits of the industry best practices.

Advantages of Microsoft Dynamics:

Predictable costs: Swift Start deployment costs are less than traditional approaches. Investment in hardware and infrastructure is also substantially lower in this solution.

Rich Functionality: Microsoft Dynamics solution has rich functionality developed across Microsoft Dynamics huge customer base.

Completeness of Solution: Transteq Swift Start is complete in its breadth of functionality as per the industry requirement and has the industry best practices. It encompasses the entire depth and breadth of functionality ranging from sales, materials, purchasing, and finance and as is required by the industry.

Reliable Support: Transteq offers implementation and post implementation warranty services.

Accountability: Transteq brings the solution, provides implementation, support services and associated networking and hardware products.

Business intelligence (BI) refers to skills, technologies, applications and practices used to help a business acquire a better understanding of its commercial context. Transteq’s BI applications provide historical, current, and predictive views of business operations.

Data warehouse is a repository of an organization's electronically stored data and it can be termed as an organization’s corporate memory. This information is critical and vital for any organization to manage their operations successfully and efficiently. Transteq’s Data ware housing practice comes with scalable, secure and stable data with the ability to optimize storage and retrieval of complex sets of information.

Our custom solutions group specializes primarily to technology building blocks JAVA/J2EE and Microsoft .NET solutions.